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Shipping Policy

All UK deliveries are shipped at the flat rate of £4.95 per order.  At the moment, we do not ship outside the UK.

Your parcel will arrive within 3-5 working days (excluding weekends) after the order is placed.

We ship our parcels by Royal Mail 2nd class delivery.  Deliveries are not made on UK Bank Holidays and these are not counted as working days.

A signature will be required upon receipt. If you need for item(s) to be shipped to a location other than you billing address (e.g., work), be sure to input the correct delivery location on the checkout screen.

We also offer FREE click and collect service on ALL ITEMS (no minimum required) if you would like to pick up from

Inula Beauty Salon
28 Crown Street
Brentwood
Essex
CM14 4BA

You will have the option to select standard delivery or click and collect on the checkout screen.

We use Royal Mail 2nd “signed for” delivery. Provided the goods are in stock, customers can expect delivery in 3 to 5 working days. However, a signature will be required upon receipt. If you need for item(s) to be shipped to a location other than you billing address (e.g., work), be sure to input the correct delivery location on the checkout screen.

We reserve the right to withhold delivery to any particular place or location at our sole discretion.

I’ve received a wrong item.

Please call us on 01277 218989 or email us on info@inulabeautyspa.com.   We will issue either an exchange or full refund. 

One of my items is missing, what do I do?

If one of your items is missing from your order,  please call us on 01277 218989 or email us on info@inulabeautyspa.com and we will send it out to you, free of charge.